Shipping Policy

Processing Time

All orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.

Local Delivery (Ghana)

We offer local delivery within Accra and surrounding areas. Estimated delivery time is 2–5 business days after dispatch. Delivery fees are calculated at checkout.

International Shipping

We ship worldwide. International delivery typically takes 7–21 business days depending on destination and customs clearance. Shipping fees and estimated transit times are shown at checkout.

Customers are responsible for any import duties, taxes, or customs fees applicable in their country.

Packaging

All products are vacuum-sealed to preserve freshness and carefully packaged to withstand international transit. We take pride in ensuring your order arrives in perfect condition.

Order Tracking

Once your order is dispatched, you will receive a confirmation with tracking information where available. For enquiries about your shipment, contact us via WhatsApp or email.

Lost or Delayed Orders

If your order has not arrived within the estimated timeframe, please contact us and we will investigate with the carrier. We are not liable for delays caused by customs or circumstances beyond our control.